Prescription Renewal

When Calling for Prescriptions or General Medical Advice

 

Please request refills for medications during scheduled visits. To call for a refill, please do so during regular office hours and provide the phone number of your pharmacy. Please note that prescriptions have 24 hour turn around time for processing to accommodate managed care authorizations and precertifications. Some prescriptions cannot be renewed by telephone.

If you want to call us for general medical advice, our nurses will be happy to assist you. If necessary, they will speak with your doctor and return your telephone call. Because our doctors and nurses are usually busy with patients, we may not always be able to respond immediately to your questions. However, we will respond within the same business day. If your case requires you to speak with your doctor, our nurses will have your doctor return your call as soon as possible. If immediate attention is required, the doctor will be informed promptly.

 

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