Administrative Internship Program
Thank you for your interest in UNC Health's Administrative Internship Program (AIP).
Through one or more core projects, weekly meetings with their mentor/manager, and participation in cross-functional educational experiences with the intern team, the Administrative Interns at UNC Health are exposed to a learning experience that is both broad-based and insular in nature; an ideal exposure to modern health care delivery practices.
Throughout the summer, Administrative Interns will gain familiarity with the operations of a major university teaching hospital through full exposure within departments of the hospital. Administrative Interns have opportunities to become subject matter experts in their project work by gathering data, learning job skills, and sharing their findings with a host of constituents across the UNC Health.
The internship program provides a challenging out-of-the classroom experience second to none.
About UNC Health
The UNC Health System is a not-for-profit integrated health care system, owned by the State of North Carolina and based in Chapel Hill. It exists to further the teaching mission of the University of North Carolina and to provide state-of-the-art patient care. Learn more
The following information will aid your application process:
Internship Structure
The Administrative Internship Program (AIP) consists of 10 to 12 weeks of full-time employment within UNC Health. Beginning in May and ending in early August, the paid internship creates an opportunity for the interns to be exposed to operations within a department in their area of interest. The intention of the AIP is to provide meaningful project-based work to graduate students in preparation for their career and in pursuit of their interests. Our expectation is that participants will contribute not only to the projects and departments in which they work, but also to UNC Health as a whole.
Internship Coordination
In order to facilitate the continuity of the internship program over time, and to ensure the best experience possible for our interns, the AIP is coordinated by a program liaison from the Executive Office of UNC Hospitals with hiring assistance provided by the Employment Office of UNC Health.
Internship Features
Program Offerings
- Exposure to a complex health care environment and a world-class teaching facility
- Involvement in projects that affect the organization
- Communication with a dedicated mentor throughout the summer
- Participation in weekly “Learning Series” with presentations by leaders from across the organization
- Completion of performance evaluations for both the mentor and the intern
- Opportunity to showcase project work in an end-of-summer presentation to the Executive Team
Past Projects and Areas of Emphasis Have Included:
- Process Improvement, including use of Lean Six Sigma methodologies
- Profit/loss analysis and business line development
- Creation of service line-level and hospital-level strategic plans
- Telehealth resource and deployment planning
- Project management of new facility and clinic space planning
- Examination of quality and clinical safety outcomes
- Creation and analysis of metrics to measure and ultimately facilitate patient access to care
- Third-party reimbursement and contracting analysis
- Patient Relations – patient satisfaction analysis and interventions
- Researching and mitigating health care disparities
What past AIP Participants said about their experience
“My project and mentor were amazing! I really appreciate the opportunities given to me and the amount of ownership I had over my project.”
"I was really impressed with the level of commitment and support given to the Interns - thanks!"
"The speaker series were invaluable and the I learned a lot from the tours and my AIP cohort/Fellows!”
"UNCH has truly been an environment where I have been able to grow. I have enjoyed all the projects and exposure, and will carry many things I have learned here into the future."
"I really enjoyed the Learning Series, and felt like meeting with all of the other interns really enhanced the internship experience. Not only did we get the chance to get to know each other and build relationships with others that we can use in our professional futures, but we got the chance to collaborate with each other, or ask other interns how they would handle certain situations, etc.”
“I had a great summer and am excited to encourage next year's interns to apply!”
Eligibility
The Administrative Internship Program at UNC Health aims to attract motivated adults with an interest in exploring health care opportunities. The internship program usually appeals to individuals with a proven ability to work independently and follow projects through to completion.
- Students must be enrolled in a graduate level degree program.
- Graduate applicants must have completed at least one semester of classes or have recently completed such a program. Please see the specific job postings for additional details.
- Applicants must be legally eligible for employment in the United States.
- Applicant generally must have a minimum 3.0 GPA, although exceptions are made based upon qualifications and experience.
Past majors represented in the program have included public health, business, the sciences, health administration, information technology, social work, statistics, and human resources. Any other degree with some professional interest in health care is eligible for the program.
Selected applicants will complete a background and criminal history check, drug screening, and hospital orientation as part of the pre-employment process required by UNC Health policy.
Application Details
Applications for 2024 Summer Interns will be open from November 28, 2023 through January 9, 2024 at 11:59pm EST. The application and all materials must be submitted electronically through the appropriate job posting portal links found below.
A completed online application will include the following materials in 1 combined PDF uploaded under the “resume” section:
- Cover letter – the letter can be addressed to the “AIP Selection Committee.”
- Resume
- Unofficial transcript
As part of the application process, you are able to apply to multiple postings in various areas of interest. UNC Health will make best efforts to align your interests with our opportunities. Please provide an explanation for your interest in the particular internship you are applying for as part of your cover letter, along with an explanation of your related experience and interest in UNC Health Care. While you may apply for multiple internship positions, applicants applying to more than one of the UNC Health internship positions must submit a separate cover letter for each of the internship sites they are applying to.
Additional questions about the application process should be emailed to Administrative.Fellow@unchealth.unc.edu and the current administrative fellows will respond to your questions promptly.
AIP Job Postings Links