UNC Health Care System co-workers will be involved throughout the implementation of Epic@UNC in the three ways described below (by decreasing order of individual time commitment). A visual overview of our Epic@UNC project structure is available in this chart.
In addition to the structure outlined below, it is important to understand the Epic@UNC guiding principles (Intranet link) co-workers will use as they make decisions about the design of the Epic@UNC system.
The Epic@UNC project is led by the 200 members of our Core Team, which is based out of the Morrisville Campus.
Core team members are organized into six different “tracks” during the implementation process:
- Patient Access and Revenue Cycle
- Technical and Testing
The primary roles of the core team are to prepare and facilitate design sessions, adapt the Epic model to create UNC Health Care’s Epic@UNC “build,” prepare testing activities, prepare the training activities (training curriculum, training materials), prepare and support the go-live events, etc. Many core team members will go through Epic’s training curriculum and be certified through Epic’s training programs.
Throughout the Epic@UNC implementation, the Core Team will work closely with a number of workgroups representing physicians, nursing, revenue cycle, and many other disciplines. The Core Team also will work very closely with subject matter experts from across the Health Care System to ensure that the design of Epic@UNC meets the needs of our users. These efforts will include testing, training, and then preparation as we near the go-live date.
Finally, and perhaps most importantly, the Epic@UNC Core Team will receive feedback and suggestions from patient ambassadors to ensure that Epic@UNC is a patient-focused and patient-friendly system.
A full organizational chart of the Core Team and our Workgroups is available here(Intranet link).
Subject Matter Experts
The second form of involvement in the Epic@UNC enterprise information system is our Subject Matter Experts (SMEs). SMEs have an incredibly important role in the Epic@UNC project. SMEs are assigned part-time to the project and organized into two primary types of groups:
- Advisory Groups, which focus on developing standardized content (order sets, care plans, data definitions, etc.)
- Design Teams, which are further organized along the same application/process as the core team members. The Design Teams’ primary role is to make design decisions within guiding principles established by the Steering Committee and with the support and facilitation of the core team members. The Design Team SMEs also play a major role in validating the build done by the core team, testing it, helping train end-users, etc.
SMEs will not dedicate more than 15% of their work time to Epic projects. Their planned participation in project activities will be scheduled long in advance. Also, SMEs will be trained locally - they will not attend Epic training in Wisconsin.