Virtual Care

Get high-quality care for minor illnesses from a UNC Health provider without leaving your home during a virtual visit, available 24/7.

What is Virtual Care?

Virtual care allows you to access our doctors’ expertise online using video chat or by telephone. Feel peace of mind knowing you can start a virtual visit when you or your child needs care in the middle of the night, on weekends, or even on a holiday.

When to Use Virtual Care

Consult with us when you experience non-emergency conditions, including:

  • Cold or flu symptoms, such as cough, sore throat, congestion, fever, or aches
  • Constipation or diarrhea
  • Ear infection
  • Eye irritation or itchiness, including pink eye
  • Headache
  • Insect and spider bites or stings
  • Nausea or upset stomach
  • Skin conditions, such as acne or rash
  • Sneezing, runny nose, sinus pain, and other seasonal allergy symptoms
  • Symptoms of an eye infection like pink eye or other eye problem, such as redness, swelling, or discharge
  • Urinary symptoms or infections
  • Vomiting and nausea

Care & Treatment

During your virtual care appointment, a telemedicine doctor will review your medical history and symptoms to help make a diagnosis. If you need medication to treat your condition, your virtual doctor will send a prescription to the pharmacy of your choice.

Cost of Virtual Urgent Care

Depending on your insurance, the cost of your visit is $49 or less.

All Patients Welcome

Virtual visits with UNC Health are available to anyone, no matter where you’re located, or whether you’re a current UNC health patient or not. New patients are welcome to use this convenient service.

Get answers to more frequently asked questions about UNC Urgent Care 24/7.

Find a Doctor

Get outstanding, compassionate primary and specialty care from UNC Health. Find a doctor near you to request your appointment and get started.