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Updates

COVID-19: Vaccine information and additional resources | Medicaid: The program is changing and you must take steps to keep your UNC Health providers

Published on August 06, 2021

Insurance Accepted at UNC Health

UNC Health contracts with most health insurance companies including, but not limited to, the ones listed here. While we do our best to keep this list up-to-date, it often changes.

  • Professional fees charged by care providers and organizations who are not employed, owned or managed by UNC Health may not be included under the same insurance contracts and may bill separately.
  • Before scheduling your appointment, please contact the organization or care provider in charge of delivering these services as they may be able to help you identify who will be providing these services.
  • Your insurance company can help to determine which specific services, locations and providers are covered by your plan as well as provide you with information regarding co-payments, deductibles or any additional charges that may be your responsibility.
  • Coverage for certain behavioral health, Medicare and commercial plans, as well as TriCare, varies across UNC Health entities. Please call prior to your visit to determine coverage.

UNC Health makes no representation or guarantee of benefits or coverage. Services not covered by your insurance company will be your responsibility. If you are in need of financial assistance, please visit our Financial Assistance page.

Providers at UNC Health

You may receive care from providers who are not employed by UNC Health. These professional fees may not be included in the same insurance contracts.

  • UNC Health Provider – UNC Health providers are employed by an organization within UNC Health.
  • Affiliate Providers of UNC Health – providers who are affiliated with UNC Health and may provide medical care at a UNC Health facility or private practice but are not employed by an organization within UNC Health. Affiliate providers of UNC Health are contract and independent community providers outside of the UNC Health Alliance.
  • UNC Health Alliance Provider – UNC Health Alliance is a clinically integrated network of providers throughout North Carolina, some of whom are independent and not employed by an organization within UNC Health.

UNC Health makes no representation with respect to insurance coverage for providers and organizations who are neither employed, owned, nor managed by UNC Health. Before scheduling your appointment, please contact the organization or care provider in charge of delivering these services or your insurance company to determine coverage.

Locations at UNC Health

Select a location below to see which insurance companies we contract with for in-network services.

UNC Medical Center

Aetna

Aetna Commercial Plans (Other than Aetna Whole Health)

Aetna Whole Health (Tier 2)

Aetna Medicare Advantage Plans (Other than Aetna Prime HMO)

             

Alignment Health Plan Medicare Advantage       

             

AmeriHealth Caritas North Carolina Medicaid

 

BCBSNC

BCBSNC Commercial Plans

NC State Employees Health Benefit Plan (Active employees)

BCBSNC Blue Home with UNC Health Alliance

BCBSNC Medicare Advantage (Other than Experience Health)

 

Carolina Behavioral Health Alliance, LLC

 

Carolina Complete Health Medicaid (Centene)

 

Care n Care Medicare Advantage

 

Cigna

Cigna Commercial Plans (Other than Cigna Connect)

Cigna Secure Medicare Advantage

Cigna Behavioral Health

 

Contigo Health Plan (WakeMed employees only)

 

FirstCarolinaCare Insurance Company

FirstCarolinaCare FirstMedicare Direct

FirstCarolinaCare Insurance Company (Commercial Plans)

 

Healthy Blue Medicaid (BCBS of North Carolina)

 

Humana

Humana Medicare Advantage PPO

Humana Medicare Private Fee-for-Service

Humana Medicare Advantage HMO

North Carolina State Employee Health Benefit Plan (Medicare Advantage for retirees)

 

Liberty Advantage Medicare Advantage

 

MedCost PPO

 

Optum/United Behavioral Health

 

Piedmont Health Seniorcare (PACE)

TriCare (administered by Humana Military)

 

UnitedHealthcare

UnitedHealthcare Commercial Plans

UnitedHealthcare Medicare Advantage

UnitedHealthcare Exchange (ACA) Plans

UnitedHealthcare Community Plan Medicaid

United Behavioral Health -- see Optum/United Behavioral Health

 

Veterans Affairs Community Care Network

 

Wellcare

WellCare Medicare Advantage

WellCare of North Carolina Medicaid

UNC Rex Hospital

Aetna

Aetna Commercial Plans (Other than Aetna Whole Health)

Aetna Whole Health (Tier 2)

Aetna Medicare Advantage Plans (Other than Aetna Prime HMO)

 

Alignment Health Plan Medicare Advantage

 

AmeriHealth Caritas North Carolina Medicaid

             

BCBSNC

BCBSNC Commercial Plans

NC State Employees Health Benefit Plan (Active employees)

BCBSNC Blue Home with UNC Health Alliance

BCBSNC Medicare Advantage (Other than Experience Health)

 

Carolina Complete Health Medicaid (Centene)

 

Cigna

Cigna Commercial Plans (Other than Cigna Connect)

Cigna Secure Medicare Advantage

 

Contigo Health Plan (WakeMed employees only)

 

FirstCarolinaCare Insurance Company

FirstCarolinaCare FirstMedicare Direct

FirstCarolinaCare Insurance Company (Commercial Plans)

 

Healthy Blue Medicaid (BCBS of North Carolina)

 

Humana

Humana Medicare Advantage PPO

Humana Medicare Private Fee-for-Service

Humana Medicare Advantage HMO

North Carolina State Employee Health Benefit Plan (Medicare Advantage for retirees)

 

Liberty Advantage Medicare Advantage

 

MedCost PPO

             

UnitedHealthcare

UnitedHealthcare Commercial Plans

UnitedHealthcare Medicare Advantage

UnitedHealthcare Exchange (ACA) Plans

UnitedHealthcare Community Plan Medicaid

United Behavioral Health -- see Optum/United Behavioral Health

 

Veterans Affairs Community Care Network

 

Wellcare

WellCare Medicare Advantage

WellCare of North Carolina Medicaid

Caldwell Memorial Hospital

Aetna

Aetna Commercial Plans (Other than Aetna Whole Health)

Aetna Whole Health (Tier 2)

Aetna Medicare Advantage Plans (Other than Aetna Prime HMO)

 

AmeriHealth Caritas North Carolina Medicaid

 

BCBSNC

BCBSNC Commercial Plans

NC State Employees Health Benefit Plan (Active employees)

BCBSNC Blue Home with UNC Health Alliance

BCBSNC Medicare Advantage (Other than Experience Health)

 

Carolina Complete Health Medicaid (Centene)

 

Cigna

Cigna Commercial Plans (Other than Cigna Connect)

Cigna Secure Medicare Advantage

Cigna Behavioral Health

 

Contigo Health Plan (WakeMed employees only)

 

Healthy Blue Medicaid (BCBS of North Carolina)

 

Humana

Humana Medicare Advantage PPO

Humana Medicare Advantage HMO

North Carolina State Employee Health Benefit Plan (Medicare Advantage for retirees)

 

Liberty Advantage Medicare Advantage

 

MedCost PPO

 

Optum/United Behavioral Health

 

TriCare (administered by Humana Military)

 

UnitedHealthcare

UnitedHealthcare Commercial Plans

UnitedHealthcare Medicare Advantage

UnitedHealthcare Exchange (ACA) Plans

UnitedHealthcare Community Plan Medicaid

United Behavioral Health -- see Optum/United Behavioral Health

 

Veterans Affairs Community Care Network

 

Wellcare

WellCare of North Carolina Medicaid

UNC Chatham Hospital

Aetna

Aetna Commercial Plans (Other than Aetna Whole Health)

Aetna Whole Health (Tier 2)

Aetna Medicare Advantage Plans (Other than Aetna Prime HMO)

 

Alignment Health Plan Medicare Advantage

 

AmeriHealth Caritas North Carolina Medicaid

 

BCBSNC

BCBSNC Commercial Plans

NC State Employees Health Benefit Plan (Active employees)

BCBSNC Blue Home with UNC Health Alliance

BCBSNC Medicare Advantage (Other than Experience Health)

 

Carolina Complete Health Medicaid (Centene)

 

Cigna

Cigna Commercial Plans (Other than Cigna Connect)

Cigna Secure Medicare Advantage

 

Contigo Health Plan (WakeMed employees only)

 

FirstCarolinaCare Insurance Company

FirstCarolinaCare FirstMedicare Direct

FirstCarolinaCare Insurance Company (Commercial Plans)

 

Healthy Blue Medicaid (BCBS of North Carolina)

 

Humana

Humana Medicare Advantage PPO

Humana Medicare Advantage HMO

North Carolina State Employee Health Benefit Plan (Medicare Advantage for retirees)

 

Liberty Advantage Medicare Advantage

 

MedCost PPO

 

Piedmont Health Seniorcare (PACE)

 

UnitedHealthcare

UnitedHealthcare Commercial Plans

UnitedHealthcare Medicare Advantage

UnitedHealthcare Exchange (ACA) Plans

UnitedHealthcare Community Plan Medicaid

United Behavioral Health -- see Optum/United Behavioral Health

 

Veterans Affairs Community Care Network

 

Wellcare

WellCare Medicare Advantage

WellCare of North Carolina Medicaid

UNC Rockingham

Aetna

Aetna Commercial Plans (Other than Aetna Whole Health)

Aetna Whole Health (Tier 2)

Aetna Medicare Advantage Plans (Other than Aetna Prime HMO)

 

AmeriHealth Caritas North Carolina Medicaid

 

BCBSNC

BCBSNC Commercial Plans

NC State Employees Health Benefit Plan (Active employees)

BCBSNC Blue Home with UNC Health Alliance

BCBSNC Medicare Advantage (Other than Experience Health)

 

Carolina Complete Health Medicaid (Centene)

 

Care n Care Medicare Advantage

 

Cigna

Cigna Commercial Plans (Other than Cigna Connect)

Cigna Secure Medicare Advantage

 

Contigo Health Plan (WakeMed employees only)

 

Healthy Blue Medicaid (BCBS of North Carolina)

 

Humana

Humana Medicare Advantage PPO

Humana Medicare Private Fee-for-Service

North Carolina State Employee Health Benefit Plan (Medicare Advantage for retirees)

 

Liberty Advantage Medicare Advantage

 

MedCost PPO

 

UnitedHealthcare

UnitedHealthcare Commercial Plans

UnitedHealthcare Medicare Advantage

UnitedHealthcare Exchange (ACA) Plans

UnitedHealthcare Community Plan Medicaid

United Behavioral Health -- see Optum/United Behavioral Health

 

Veterans Affairs Community Care Network

 

Wellcare

WellCare of North Carolina Medicaid

Johnston Health

Aetna

Aetna Commercial Plans (Other than Aetna Whole Health)

Aetna Whole Health (Tier 2)

Aetna Medicare Advantage Plans (Other than Aetna Prime HMO)

 

Alignment Health Plan Medicare Advantage

 

AmeriHealth Caritas North Carolina Medicaid

 

BCBSNC

BCBSNC Commercial Plans

NC State Employees Health Benefit Plan (Active employees)

BCBSNC Blue Home with UNC Health Alliance

BCBSNC Medicare Advantage (Other than Experience Health)

 

Carolina Complete Health Medicaid (Centene)

 

Cigna

Cigna Commercial Plans (Other than Cigna Connect)

Cigna Secure Medicare Advantage

Cigna Behavioral Health

 

Contigo Health Plan (WakeMed employees only)

 

Healthy Blue Medicaid (BCBS of North Carolina)

 

Humana

Humana Medicare Advantage PPO

Humana Medicare Private Fee-for-Service

North Carolina State Employee Health Benefit Plan (Medicare Advantage for retirees)

 

Liberty Advantage Medicare Advantage

 

MedCost PPO

 

Optum/United Behavioral Health

 

UnitedHealthcare

UnitedHealthcare Commercial Plans

UnitedHealthcare Medicare Advantage

UnitedHealthcare Exchange (ACA) Plans

UnitedHealthcare Community Plan Medicaid

United Behavioral Health -- see Optum/United Behavioral Health

 

Veterans Affairs Community Care Network

 

Wellcare

WellCare of North Carolina Medicaid

Pardee

Aetna

Aetna Commercial Plans (Other than Aetna Whole Health)

Aetna Whole Health IN (Tier 2)

Aetna Medicare Advantage Plans (Other than Aetna Prime HMO)

 

AmeriHealth Caritas North Carolina Medicaid (via MHP)

 

BCBSNC

BCBSNC Commercial Plans

NC State Employees Health Benefit Plan (Active employees)

BCBSNC Blue Home with UNC Health Alliance

BCBSNC Medicare Advantage (Other than Experience Health)

 

Carolina Complete Health Medicaid (Centene) (via MHP)

 

Cigna

Cigna Commercial Plans (Other than Cigna Connect)

Cigna Secure Medicare Advantage

 

Contigo Health Plan (WakeMed employees only)

 

Healthy Blue Medicaid (BCBS of North Carolina) (via MHP)

 

Humana

Humana Medicare Advantage PPO

Humana Medicare Private Fee-for-Service

Humana Medicare Advantage HMO

North Carolina State Employee Health Benefit Plan (Medicare Advantage for retirees)

 

Liberty Advantage Medicare Advantage

 

MedCost PPO

 

UnitedHealthcare

UnitedHealthcare Commercial Plans

UnitedHealthcare Medicare Advantage

UnitedHealthcare Exchange (ACA) Plans

UnitedHealthcare Community Plan Medicaid (via MHP)

 

Veterans Affairs Community Care Network

 

Wellcare

WellCare of North Carolina Medicaid (via MHP)

Nash Hospitals

Aetna

Aetna Commercial Plans (Other than Aetna Whole Health)

Aetna Whole Health (Tier 2)

Aetna Medicare Advantage Plans (Other than Aetna Prime HMO)

 

AmeriHealth Caritas North Carolina Medicaid

 

BCBSNC

BCBSNC Commercial Plans

NC State Employees Health Benefit Plan (Active employees)

BCBSNC Blue Home with UNC Health Alliance

BCBSNC Medicare Advantage (Other than Experience Health)

 

Carolina Complete Health Medicaid (Centene)

 

Cigna

Cigna Commercial Plans (Other than Cigna Connect)

Cigna Secure Medicare Advantage

Cigna Behavioral Health

 

Contigo Health Plan (WakeMed employees only)

 

Healthy Blue Medicaid (BCBS of North Carolina)

 

Humana

Humana Medicare Advantage PPO

Humana Medicare Private Fee-for-Service

North Carolina State Employee Health Benefit Plan (Medicare Advantage for retirees)

Liberty Advantage Medicare Advantage

 

MedCost PPO

 

Optum/United Behavioral Health

 

TriCare (administered by Humana Military)

 

UnitedHealthcare

UnitedHealthcare Commercial Plans

UnitedHealthcare Medicare Advantage

UnitedHealthcare Exchange (ACA) Plans

UnitedHealthcare Community Plan Medicaid

United Behavioral Health -- see Optum/United Behavioral Health

 

Veterans Affairs Community Care Network

 

Wellcare

WellCare of North Carolina Medicaid

Wayne Hospital

Aetna

Aetna Commercial Plans (Other than Aetna Whole Health)

Aetna Whole Health (Tier 2)

 

AmeriHealth Caritas North Carolina Medicaid

 

BCBSNC

BCBSNC Commercial Plans

NC State Employees Health Benefit Plan (Active employees)

BCBSNC Blue Home with UNC Health Alliance

BCBSNC Medicare Advantage (Other than Experience Health)

 

Carolina Complete Health Medicaid (Centene)

 

Cigna

Cigna Commercial Plans (Other than Cigna Connect)

Cigna Secure Medicare Advantage

 

Contigo Health Plan (WakeMed employees only)

 

Healthy Blue Medicaid (BCBS of North Carolina)

 

Liberty Advantage Medicare Advantage

 

MedCost PPO

 

TriCare (administered by Humana Military)

 

UnitedHealthcare

UnitedHealthcare Commercial Plans

UnitedHealthcare Exchange (ACA) Plans

UnitedHealthcare Community Plan Medicaid

United Behavioral Health -- see Optum/United Behavioral Health

 

Veterans Affairs Community Care Network

 

Wellcare

WellCare of North Carolina Medicaid

UNC Lenoir

Aetna

Aetna Commercial Plans (Other than Aetna Whole Health)

Aetna Whole Health (Tier 2)

 

AmeriHealth Caritas North Carolina Medicaid

 

BCBSNC

BCBSNC Commercial Plans

NC State Employees Health Benefit Plan (Active employees)

BCBSNC Blue Home with UNC Health Alliance

 

Carolina Complete Health Medicaid (Centene)

 

Cigna

Cigna Commercial Plans (Other than Cigna Connect)

Cigna Secure Medicare Advantage

Contigo Health Plan (WakeMed employees only)

 

Healthy Blue Medicaid (BCBS of North Carolina)

 

Liberty Advantage Medicare Advantage

 

MedCost PPO

 

TriCare (administered by Humana Military)

 

UnitedHealthcare

UnitedHealthcare Commercial Plans

UnitedHealthcare Exchange (ACA) Plans

UnitedHealthcare Community Plan Medicaid

 

Veterans Affairs Community Care Network

 

Wellcare

WellCare of North Carolina Medicaid

Apply for Financial Assistance

You can conveniently apply for UNC Health financial assistance through your existing My UNC Chart account or a new one you create. My UNC Chart is our secure, online patient portal where you can apply for financial assistance, submit your supporting documents, and more.

Apply by Fax or Mail
Submit your complete financial assistance application and supporting documents:
Mail to:
Attention Financial Assistance
500 Eastowne Drive 2nd Floor
Chapel Hill, NC 27514
Secure fax: (984) 974-6454

Contact Financial Assistance
Speak with a Financial Navigator Monday through Thursday, 8:30 a.m. – 4:30 p.m. and Friday, 8:30 a.m. – 12:30 p.m. For your privacy and security, you will need to provide your account number and other information before we can discuss your account.
(866) 704-5286 (toll-free)
(984) 974-3425