Published on August 20, 2020

Insurance Accepted at UNC Health

This list is current as of the date published, but may not include all plans, and agreements in the list may not cover all services for all locations. Please check with your insurance company to confirm your plan and provide you with coverage details specific to your situation.

Insurance Plans Accepted
Plan Name UNC Medical Center UNC REX Caldwell Chatham Rockingham Johnston Pardee Nash Wayne Lenoir UNC Physicians
Network
AETNA
Aetna Choice POS, Aetna Choice POS II * * * * * * * * * * *
Aetna Elect Choice HMO, Aetna Open Access Elect Choice * * * * * * * * * * *
Aetna Health Network Only, Aetna Health Network Option * * * * * * * * * * *
Aetna HMO * * * * * * * * * * *
Aetna Limited Benefit Insurance PPO * * * * * * * * * * *
Aetna Managed Choice POS * * * * * * * * * * *
Aetna Medicare HMO Open Access * * * * * * * * * * *
Aetna Medicare Plan (HMO, PPO) * * * * * * * * * * *
Aetna Medicare Premier Plan (PPO) * * * * * * * * * * *
Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Select, Aetna Open
Access Managed Choice
* * * * * * * * * * *
Aetna Open Choice PPO * * * * * * * * * * *
Aetna PCP Coordinated POS Plan * * * * * * * * * * *
Aetna Quality Point of Service (QPOS) * * * * * * * * * * *
Aetna Select HMO * * * * * * * * * * *
Aetna Traditional Choice * * * * * * * * * * *
Aetna Voluntary Indemnity Plan Group Plan OON OON OON OON OON OON OON OON OON OON OON
Aetna Whole Health * * * * * * * * * * *
Aetna Duke Select OON OON OON OON OON OON OON OON OON OON OON
Aetna Duke Basic OON OON OON OON OON OON OON OON OON OON OON
Ambetter OON OON OON OON OON OON OON OON OON OON OON
Blue Local POS (Limited Network) OON OON OON OON OON OON OON OON OON OON OON
Blue Home with UNC Health Alliance POS (limited network ACA Triangle * * * * * * * * * * *
Blue Advantage PPO * * * * * * * * * * *
Blue Options PPO (all plans including HAS, HRA) * * * * * * * * * * *
Blue Care HMO * * * * * * * * * * *
Classic Blue CMM * * * * * * * * * * *
Blue Select PPO * * * * * * * * * * *
Blue Medicare HMO and PPO * * * * * * * * * * *
NC State Employees Health Benefit Plan PPO and CMM * * * * * * * * * * *
Blue Cross NC Medicare Supplement CMM Medicare Crossover * * * * * * * * * * *
CIGNA BEHAVIORAL HEALTH * OON OON OON OON * OON OON OON OON X*
CIGNA
Cigna Choice Plus * * * * * * * * * * *
Cigna Open Access * * * * * * * * * * *
Cigna Open Access Plus * * * * * * * * * * *
Cigna Individual & Family Plans (Cigna Connect) * * * * * * * * * * *
Cigna SureFit * * * * * * * * * * *
Experience Health Medicare Advantage HMO OON OON OON OON OON OON OON OON OON OON OON
Alignment Healthcare Medicare Advantage * * OON * OON OON OON OON OON OON OON
Aetna First Health PPO * * * * * * * * * * *
Gateway Health Alliance OON OON OON OON OON OON OON OON OON OON OON
GATEWAY HEALTH PLAN
Gateway Health Medicare Assured Prime (HMO) OON OON OON OON OON OON OON OON OON OON OON
Gateway Health Medicare Assured Select (HMO) OON OON OON OON OON OON OON OON OON OON OON
Halifax Physician-Hospital Organization OON OON OON OON OON OON OON OON OON OON OON
Healthgram PPO OON OON OON OON OON OON OON OON OON OON OON
HEALTH TEAM ADVANTAGE
Health Team Advantage PPO Plans * OON OON OON * OON OON OON OON OON *
Health Team Advantage Diabetes & Hearth Care HMO * OON OON OON * OON OON OON OON OON *
HUMANA
HumanaChoice (Medicare PPO) * * * * * * * * OON OON *
HumanaChoice (Regional Medicare PPO) * * * * * * * * OON OON *
HumanaChoice SNP-DE (Medicare PPO D-SNP) * * * * * * * * OON OON *
Humana Gold Choice (Medicare PFFS) * * OON OON * * * * OON OON *
Humana Gold Plus (Medicare Advantage HMO) * * * * OON OON * OON OON OON *
Humana Gold Plus SNP (Medicare HMO D-SNP) * * * * OON OON * OON OON OON *
Humana ChoiceCare (Commercial PPO) * * * * * * OON * OON OON *
MedCost PPO * * * * * * * * * * *
FIRSTCAROLINACARE INSURANCE COMPANY
FirstMedicare Direct * * OON * OON OON OON OON OON OON *
FirstCarolinaCare Insurance Company * * OON * OON OON OON OON OON OON *
LIBERTY ADVANTAGE
Liberty Advantage (HMO I-SNP) * * * * * * * * * * *
Liberty Advantage Gold (HMO I-SNP) * * * * * * * * * * *
Liberty at Home (HMO I-SNP) * * * * * * * * * * *
MultiPlan OON OON OON OON OON OON OON OON OON OON OON
NORTH CAROLINA MEDICAID
AmeriHealth Caritas North Carolina * * * * * * OON * * * *
Carolina Complete Health OON OON OON OON OON OON OON OON OON OON OON
Healthy Blue (BCBS of North Carolina) * * * * * * OON * * * *
UnitedHealthcare of North Carolina OON OON OON OON OON OON OON OON OON OON OON
WellCare of North Carolina * * * * * * OON * * * *
OPTUM BEHAVIORAL HEALTH
* OON OON OON OON OON OON * OON OON X*
PIEDMONT HEALTH SENIORCARE
* OON OON * OON OON OON OON OON OON X*
Private HealthCare Systems (PHCS)
OON OON OON OON OON OON OON OON OON OON OON
TRICARE
Tricare Prime
* OON * OON OON OON OON * * * *
Tricare Select
* OON * OON OON OON OON * * * *
Tricare Remote
* OON * OON OON OON OON * * * *
UNITEDHEALTHCARE
United Behavioral Health (See Optum Behavioral Health)
AARP Medicare Complete (HMO, PPO)
* * * * * * * * OON OON *
AARP Medicare Complete Essential (HMO)
* * * * * * * * OON OON *
AARP Medicare Select (PFFS)
* * * * * * * * OON OON *
All Savers Alternate Funding
* * * * * * * * * * *
All Savers Fully Insured
* * * * * * * * * * *
North Carolina State Employee Health Benefit Plan (Medicare Advantage for retirees) * * * * * * * * OON OON *
UnitedHealthcare (HMO, PPO, POS) * * * * * * * * * * *
United OneNet PPO * * * * * * * * * * *
UnitedHealthcare Charter/Charter Balance/Charter Plus * * * * * * * * * * *
UnitedHealthcare Choice/Choice Plus * * * * * * * * * * *
UnitedHealthcare Core/Core Essential * * * * * * * * * * *
UnitedHealthcare Navigate/Navigate Plus/Navigate Balanced * * * * * * * * * * *
UnitedHealthcare of the River Valley * * * * * * * * * * *
UnitedHealthcare Option PPO * * * * * * * * * * *
UnitedHealthcare Options PPO with Harvard Pilgrim * * * * * * * * * * *
UnitedHealthcare Passport Connect Choice/Choice Plus * * * * * * * * * * *
UnitedHealthcare Passport Connect Options PPO * * * * * * * * * * *
UnitedHealthcare Select/Select Plus * * * * * * * * * * *
United Medical Resources (UMR) * * * * * * * * * * *
WELLCARE
WellCare Premier PPO * * OON * OON OON OON OON OON OON *
WellCare Value HMO * * OON * OON OON OON OON OON OON *

*=Accepted

OON=Out of Network

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You can conveniently apply for UNC Health financial assistance through your existing My UNC Chart account or a new one you create. My UNC Chart is our secure, online patient portal where you can apply for financial assistance, submit your supporting documents, and more.

Apply by Fax or Mail
Submit your complete financial assistance application and supporting documents:
Mail to:
Attention Financial Assistance
500 Eastowne Drive 2nd Floor
Chapel Hill, NC 27514
Secure fax: (984) 974-6454

Contact Financial Assistance
Speak with a Financial Navigator Monday through Friday, 8:30 a.m. to 4:30 p.m. For your privacy and security, you will need to provide your account number and other information before we can discuss your account.
(866) 704-5286 (toll-free)
(984) 974-3425