The UNC Personal Health Advocate Program is a service that provides support and management of health care needs for eligible participants.
Members will receive access to their own personal health advocate team of trained nurses, pharmacists, dietitians, social workers, and care coordinators to assist them with their care needs and help them understand and manage their medications.
Participants are enrolled in the Personal Health Advocate Program based on their individual care needs. If you qualify, a Personal Health Advocate will contact you directly via telephone or letter.
Supporting you and your Providers to assure coordination of services and communication among the care team
Helping you understand your diagnosis, condition and/or medications prescribed
Outreaching to you after an emergency room visit or discharge from a hospital to ensure any necessary follow-up care is in place
Helping you schedule appointments with your primary provider, specialists and/or home-based care
Connecting you to community resources that can support your care, such as meal assistance programs, transportation services and counseling services