Members of UNC Senior Alliance have access to many programs and resources to help them deliver high-quality, patient-centered care.
This monthly online education program leverages the resources and thought leadership of UNC Health Care and provides clinicians the tools and knowledge needed to deliver better patient care using the most up-to-date evidence and state-of-the-art recommendations (CME credit available).
NowPow Community Connection
Connecting patients to local community services can be overwhelming due to the array of different options available. UNC Health Alliance providers have access to NowPow, a tool to help them quickly match the needs of patients to available services, such as transportation services, meal programs, behavioral health care, housing assistance, legal services, and much more.
Post-discharge Transition Calls
This service provides patient calls following a hospital or emergency room discharge to ensure the patient is clear on discharge instructions, has a care plan in place, and to help schedule follow-up appointments.
Personal Health Advocate
The Personal Health Advocate team of trained nurses, pharmacists, dietitians, social workers, and care coordinators can collaborate with providers to help provide the extra level of patient support that is sometimes needed.
UNC Pharmacy Services
Our pharmacy service is an extensive network of pharmacies located across North Carolina featuring a URAC accredited specialty pharmacy and providing home delivery services. The program specializes in Patient Adherence Centered Therapy (PACT) and Co-payment Incentive Programs which can help increase medication adherence and reduce out-of-pocket expenses.
The REACH program is an extension of the medical home, delivering home-based primary care and the coordination of care services for medically complex, at-risk patients in assisted living facilities, nursing homes, and personal homes.
This 24/7 nurse line is available to provide after-hours coverage for patients, as well as provider support for appointment scheduling and referrals.