Emotional Support

We are One Great Team and when any of our teammates are hurting, we should all pull together to support them. The following UNC-based resources offer emotional and well-being focused support for individuals, units and departments.

Triangle-based UNC Health Entities and UNC Physician Network Practices

The following services are available to Triangle-based UNC Health entities and UNC Physician Network practices. If you are located outside of the Triangle and would like to learn more, please contact the Well-Being Team. Virtual Group Support Sessions Available

Virtual Group Support Sessions Available

The Department of Psychiatry has partnered with the Well-Being Program to offer virtual group support sessions.

These support sessions can help your team with:

  • Stress management and coping skills
  • Communication skills and team dynamics
  • Coping with grief and loss
  • Compassion fatigue and burnout
  • Moral distress
  • Coping with stressful events 

Team leaders: Use this form to request a virtual group support session.

Leading in Times of Crisis and Stress

Leading a team can be challenging, especially during times of crisis and stress. The Well-Being Program is offering virtual sessions led by expert coaches to help leaders gain valuable skills. 

Topics include:

  • Communication and team dynamics
  • Helping to manage emotional distress
  • Promoting connection and cohesion
  • Supporting staff as they process stressful events

For additional information, please contact Holly Krohn or view this flyer.

Beacon Program

A UNC based program for patients, faculty and employees experiencing interpersonal abuse and family violence. It includes services for children, victims of domestic abuse or intimate partner violence, human trafficking, workplace violence, sexual assault and the elderly.

Other services offered are brief supportive counseling, safety planning, lethality assessments, limited financial assistance and education.

Visit the Beacon website, contact via phone at 984-974-0470 or via pager at 123-6880.

National Domestic Violence Hotline: 1 800-799-7233

Emotional Support Focused on Racial Justice

In response to the racial and social injustices occurring in our country, the Well-Being program presents a repository of resources for individuals looking to further educate themselves on these vital issues. These resources are aimed at acknowledging the mistreatment, providing safe spaces for dialogue and planning for positive change, and addresses the emotional tolls taken on people during this disturbing time.

View available resources.

Employee Assistance Program (EAP)

Available for Caldwell, Chatham, Johnston, Onslow, Pardee, UNC Physicians Network, REX, Rockingham, UNC Medical Center (including Hillsborough and Wakebrook), UNC School of Medicine.

This resource includes a limited number of face-to-face visits with a local counselor at no cost.

For additional information follow the links below or contact Jennifer Tauber:

Healing Heroes Helpline (H3)

The UNC Healing Heroes Helpline (H3) provides free, confidential emotional support to all UNC Health professionals statewide. 

If you would like to be connected with a licensed mental health professional, please call (984) 215-5655 to schedule a time to speak with someone over the phone. Most callers will have the opportunity to speak with a mental health professional same day.  

Incoming calls will be directed to an administrative coordinator who will be able to answer questions and schedule a phone call with a licensed clinician. In a scheduled call, clinicians will provide short-term emotional support and resources to callers. In cases where a caller may benefit from therapy or another resource, clinicians are able provide referrals.   

Music Therapy

One of the many benefits music therapy provides is to promote mindful breathing as well as creating a feeling of calm for both mind and body. Use the video and handouts courtesy of rehabilitation therapies music therapist, to help guide you in this practice.

National Helplines

These hotlines are available to provide help and support, many are available around the clock.

Occupational Therapy Resources for Disrupted Work

Available to all employees throughout the health care system.

Occupational therapists are available to provide support and guidance for departments, units and employees who are dealing with disrupted work roles and routines during the COVID-19 pandemic. This includes employees who find themselves being asked to take on new responsibilities, work in unfamiliar environments, and adapt to ever-changing roles.

To learn more about occupational therapy mental health resources, call 984-974-4344 or email Darren Peters.

Outpatient Psychiatry

Outpatient psychiatry virtual visits for support and wellness available for all UNC faculty and staff throughout the health system.

The UNC Outpatient Psychiatry clinic is available to schedule virtual sessions for individual support for our colleagues. Faculty and staff can use their insurance for these appointments.

This clinic can be reached at (984) 974-5217, Option 2, which is the dedicated line for colleagues.

Taking Care of Our Own

Available to all physicians (faculty and housestaff) within the UNC Health System.

Taking Care of Our Own provides education, support, advice, and if appropriate, professional referral for individual mental or physical help. This program offers multiple different forms of mental health treatment that include evidence based therapies for burnout, depression and anxiety, and have developed a comprehensive referral base of providers who have experience caring for physicians.

To access Taking Care of Our Own, visit the website to complete an intake form at your convenience.

Wellbeing Coach

Available to all employees throughout the health care system.

Certified coaches from Learning and Organizational Development offer coaching to assist individuals in getting to the core of a concern and discover ways to address the concern and adapt.

Email times you are available to Rhonda Lowe; a coach will email you within one business day to schedule a 30-minute coaching session via phone or virtual meeting.