Mental Health/Emotional Support Resources for Co-workers and Providers
During an infectious disease outbreak like COVID-19, it is not uncommon for people to experience feelings of fear, depression or anxiety. Colleagues and providers are urged to practice self-care and use the support resources below. Please reach out if you need help.
UNC Healing Heroes Helpline (H3)
The Healing Heroes Helpline (H3) is a warm support call-in service available weekdays 8 a.m. to 7 p.m. to all statewide One UNC Health professionals. When calling in to (984) 215-5655 a qualified mental health stress provider will use supportive listening to provide a skills-based consultation, access to compiled resources, a connection to confidential faculty run support groups, or a direct referral for best fit therapy.
Outpatient psychiatry virtual visits for support and wellness are available for all UNC faculty and staff throughout the health system. The UNC Outpatient Psychiatry clinic is available to schedule virtual sessions for individual support for our colleagues. Faculty and staff can use their insurance for these appointments. This clinic can be reached at (984) 974-5217, Option 2, which is the dedicated line for colleagues.
UNC Healing Heroes Helpline
The H3 service is available weekdays 8 am. to 7 p.m. at (984) 215-5655.
The DHHS Hope4Healers Helpline is available 24 hours a day, seven days a week at (919) 226-2002 You will be contacted quickly by a licensed mental health professional for follow-up.
Emotional Support Resource Information Helpline for Employees (984) 215-5699 Available 7 a.m. - 7 p.m., Monday-Friday.
Hotlines available to provide help and support, many available around the clock.
Information on stress, coping, grief, moral fatigue, and self-care.
A UNC based program available to all entities that provides help for people experiencing interpersonal abuse and family violence.
Topics include home safety, fire safety, child care, and communicating with children of different ages.
UNC Medical Center and Rex resource for spiritual counsel, emotional support, prayer, or a nonjudgmental presence.
UNC based resources available to all entities that provide emotional and wellness focused support for individuals, units, and departments.
Pre-recorded webinars and videos that address coping and self-care, app and web-based mental health resources, and information about regular Mindfulness sessions available via WebEx.
The National Academy of Medicine has created a list of resources on how to support the health and well-being of clinicians during public health emergencies, including the COVID-19 response.
Please reach out if you need help. We will get through this difficult time by taking care of each other.
In response to the racial and social injustices occurring in our country, the Well-Being program presents a repository of resources for individuals looking to further educate themselves on these vital issues. These resources are aimed at acknowledging the mistreatment, providing safe spaces for dialogue and planning for positive change, and addresses the emotional tolls taken on people during this disturbing time. We are One Great Team and when any of our teammates are hurting, we should all pull together to support them. Click the title link to access the available resources.