COVID-19: Vaccine information and additional resources | Medicaid: The program is changing and you must take steps to keep your UNC Health providers

Mental Health/Emotional Support Resources for Co-workers and Providers

During an infectious disease outbreak like COVID-19, it is not uncommon for people to experience feelings of fear, depression or anxiety. Colleagues and providers are urged to practice self-care and use the support resources below. Please reach out if you need help.

UNC Healing Heroes Helpline (H3)

The Healing Heroes Helpline (H3) is a support call-in service available to all statewide One UNC Health professionals. When calling in to (984)-215-5655 a warm, qualified mental health stress provider will use supportive listening to provide a skills-based consultation. Through H3, you will have access to compiled resources, a connection to confidential faculty run support groups, or a direct referral for best fit therapy. A mental health stress provider will call back the same day or at a day and time requested by caller if they cannot pick up immediately. The service is confidential and provides private and no cost access to mental health stress specialists.

Outpatient Psychiatry

Outpatient psychiatry virtual visits for support and wellness are available for all UNC faculty and staff throughout the health system. The UNC Outpatient Psychiatry clinic is available to schedule virtual sessions for individual support for our colleagues. Faculty and staff can use their insurance for these appointments. This clinic can be reached at (984) 974-5217, Option 2, which is the dedicated line for colleagues.


The DHHS Hope4Healers Helpline is available 24 hours a day, seven days a week at (919) 226-2002 You will be contacted quickly by a licensed mental health professional for follow-up.


National Helplines

Hotlines available to provide help and support, many available around the clock.


Articles and Tip Sheets

Information on stress, coping, grief, moral fatigue, and self-care.

Beacon Program

A UNC based program available to all entities that provides help for people experiencing interpersonal abuse and family violence.

Parenting, Family, and Home Safety Resources

Topics include home safety, fire safety, child care, and communicating with children of different ages.

Pastoral Care

UNC Medical Center and Rex resource for spiritual counsel, emotional support, prayer, or a nonjudgmental presence.

UNC Resources

UNC based resources available to all entities that provide emotional and wellness focused support for individuals, units, and departments.

Webinars and Video Based Mental Health/Self Care Resources

Pre-recorded webinars and videos that address coping and self-care, app and web-based mental health resources, and information about regular Mindfulness sessions available via WebEx.

The National Academy of Medicine has created a list of resources on how to support the health and well-being of clinicians during public health emergencies, including the COVID-19 response.

Please reach out if you need help. We will get through this difficult time by taking care of each other.

Emotional Support focused on Racial Justice

In response to the racial and social injustices occurring in our country, the Well-Being program presents a repository of resources for individuals looking to further educate themselves on these vital issues. These resources are aimed at acknowledging the mistreatment, providing safe spaces for dialogue and planning for positive change, and addresses the emotional tolls taken on people during this disturbing time. We are One Great Team and when any of our teammates are hurting, we should all pull together to support them. Click the title link to access the available resources.