Mental Health/Emotional Support Resources for Co-workers and Providers

During an infectious disease outbreak like COVID-19, it is not uncommon for people to experience feelings of fear, depression or anxiety. Colleagues and providers are urged to practice self-care and use the support resources available in the chart below.

Mental Health/Emotional Telehealth Support

Colleagues who are interested in mental health/emotional telehealth support can call the Occupational Health numbers below.

  • UNC Medical Center, PN and all other entities call: 919-966-4480
  • REX call: 919-784-3159

Licensed mental health providers who want to support these efforts by volunteering, should email

UNC Health launched the UNC Task Force for Childcare for Healthcare Workers, in partnership with the UNC Gillings School of Global Public Health. Here is the most current information on childcare resources for all of our healthcare coworkers.
Childcare Resources - English
Childcare Resources - Spanish

National Parent Helpline for emotional support and parent advocacy: 1-855-427-2736 (Monday - Friday noon - 9 am).


Brief Description

Services available at:

Emotional Support Hotline for staff and providers

Colleagues and providers can call 984-215-5699 for information about emotional support resources. All entities

Emotional Support clinic at UNC Medical Center Occupational Health

Mental health professionals from the Department of Psychiatry are volunteering to provide over-the-phone support to staff and providers.

Available to all entities

REX Occupational Health can be reached at 919-784-3159

UNCMC, PN and all other entities call 919-966-4480

Emotional Support for UNC SOM Scientists

Confidential Telehealth is available at no cost to UNC SOM Scientists from the Department of Psychiatry.

For information on how to set up phone support, email Jennifer Tauber, and type "SOM Scientist Telehealth Request" in the subject line.

Employee Assistance Program (EAP) Includes a limited number of face-to-face visits with a local counselor at no cost. Access via phone or online at and enter your entity WEB ID, which can be found at this link. Caldwell, Chatham, Johnston, Onslow, Pardee, Physicians Network, REX, Rockingham, UNC Medical Center (including Hillsborough and Wakebrook), UNC School of Medicine

Critical Incident Stress Management (CISM) Team

Provides individual and group focused support, and support after traumatic events.

CISM on-call coordinator pager: 216-3636. If no response, page the on-call Chaplain: 123-3288
Online: CISM website on the Intranet

UNC Medical Center (including Hillsborough and Wakebrook), UNC School of Medicine

Beacon Program

Provides comprehensive, coordinated care to patients, families, and employees experiencing a variety of family violence. It includes services for children, victims of domestic abuse or intimate partner violence, human trafficking, workplace violence, sexual assault, and the elderly. Other services offered are brief supportive counseling, safety planning, lethality assessments, limited financial assistance and education.

Phone: 984-974-0470
Pager: 123-6880
National Domestic Violence Hotline: 1 800-799-7233

Available to all
Pastoral Care

A chaplain is available 24 hours a day, seven days a week for spiritual counsel, emotional support, prayer, or a nonjudgmental presence while you work through a concern or worry.
To reach pastoral care Monday through Friday, 8 a.m. to 4:30 p.m., please call the main office at 984 974 4021. After hours, you can page the on-call Chaplain at 123 3288.


UNC REX Pastoral Care:

  • (919) 784-5122 24/7 On Call for Spiritual and Emotional Support
  • (919) 784-3371 Office Phone
  • (919) 784-5122 Code Lilac
  • (919) 784- 5122/ (919) 784-3371 Ethics Consult

UNC Medical Center, UNC Hillsborough Campus, or UNC WakeBrook and REX

Webinar: Coping with Uncertainty About The Coronavirus

A 46-minute webinar that:
• Discusses uncertainty as it relates to your ability to cope with the Coronavirus
• Reviews individual stress reactions and their impact on coping
• Explores coping strategies for anyone experiencing any uncertainty

Available to all. Access the webinar at this link. The video will start after you complete the registration information.

Mindfullness Self Compassion – 30 minutes via WebEx

Please take a moment to relax and join our colleagues as they lead a 30 minute Mindfullness session via Webex. For more information please contact


Mindfulness sessions are available on WebEx every Monday at 12:15 and every Tuesday through Friday at 8:30 through April 3.

WebEx Info: Meeting number (access code): 735 075 421
Join by phone from a mobile device (attendees only)
+1-415-655-0003 US Toll
+1-415-655-0003 US Toll
Access code: 735 075 421
Global call-in numbers
Join from a video conferencing system or application
You can also dial and enter your meeting number.
Need help? Go to

Available to all

Suicide Prevention Lifeline

The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.


Call (800) 273-8255 or Visit the website

Available to all

COVID-19 Hotline for PATIENTS

The UNC Health COVID-19 Helpline is available to PATIENTS in need of screening or treatment advice. Instruct patients to call 911 or seek immediate treatment if they are having difficulty breathing.

Instruct Patients to call: 1-888-850-2684


Fitness videos via YouTube

UNC Wellness Centers are providing fitness videos via YouTube to help you maintain your physical (and mental) wellbeing.

Available to all

Please reach out if you need help. We will get through this difficult time by taking care of each other. Available emotional support resources for co-workers and providers include:

More in-depth details for each of the resources listed above, as well as additional helpful information can be found via the links below.

Recommended Mental Health Resources (App and Web based)

APPS: Below are some apps that are useful for promoting mindfulness and treating anxiety and depression. Some are apps used in our program and others have been reviewed positively by the Anxiety and Depression Association of America. Additional resources can be found here.

Mindfulness/Meditation Apps:

Depression Treatment Apps:

  • Mood Tools

Anxiety Treatment Apps:

  • AnxietyCoach (Mayo Clinic)
  • Breathe2Relax
  • Panic Relief
  • Click here for a list of good apps reviewed by the Anxiety Disorders Association of America.


  • CBT-i Coach
  • For non-healthcare providers, Stop, Breathe & Think now offers a category with extra free meditations to help combat Coronavirus anxiety

Websites for guided meditation or suggestions for distractions

Contact Us

Physician Relations


UNC CareLink
Refer a patient online or access patient records: