COVID-19: Vaccine information, testing, treatment, and additional resources | Medicaid: The program is changing and you must take steps to keep your UNC Health providers

Mental Health/Emotional Support Resources for Co-workers and Providers

During an infectious disease outbreak like COVID-19, it is not uncommon for people to experience feelings of fear, depression or anxiety. Colleagues and providers are urged to practice self-care and use the support resources below. Please reach out if you need help.

UNC Healing Heroes Helpline

UNC Healing Heroes Helpline (H3) 984-215-5655
Work fatigue? Stress? Not sure what you need? Free, brief, confidential conversation with a licensed clinician. Available to all UNC Healthcare employees.

Outpatient Psychiatry

Outpatient psychiatry virtual visits for support and wellness are available for all UNC faculty and staff throughout the health system. The UNC Outpatient Psychiatry clinic is available to schedule virtual sessions for individual support for our colleagues. Faculty and staff can use their insurance for these appointments. This clinic can be reached at (984) 974-5217, Option 2, which is the dedicated line for colleagues.


National Helplines

Hotlines available to provide help and support, many available around the clock.


The Hope4Healers Helpline (919-226-2002) is a new initiative in partnership with the North Carolina Psychological Foundation. Hope4Healers is also available 24 hours per day, seven days a week for people to reach out for support from a licensed mental health professional.


Articles and Tip Sheets

Information on stress, coping, grief, moral fatigue, and self-care.

Beacon Program

A UNC based program available to all entities that provides help for people experiencing interpersonal abuse and family violence.

Text HOME to 741741 to connect with a Crisis Counselor. Free 24/7 support at your fingertips.

Emotional Support focused on Racial Justice

In response to the racial and social injustices occurring in our country, the Well-Being program presents a repository of resources for individuals looking to further educate themselves on these vital issues. These resources are aimed at acknowledging the mistreatment, providing safe spaces for dialogue and planning for positive change, and addresses the emotional tolls taken on people during this disturbing time. We are One Great Team and when any of our teammates are hurting, we should all pull together to support them. Click the title link to access the available resources.

Parenting, Family, and Home Safety Resources

Topics include home safety, fire safety, child care, and communicating with children of different ages.

Pastoral Care

UNC Medical Center and Rex resource for spiritual counsel, emotional support, prayer, or a nonjudgmental presence.

The Emotional PPE Project

The Emotional PPE Project connects healthcare workers in need with licensed mental health professionals who can help. No cost. No insurance. Just a trained professional to talk to.

Therapy Aid Coalition

Having trouble connecting with a therapist or finding one that meets your needs? If you're an essential worker and would like assistance, please email us and a volunteer will help match you.

UNC Resources

UNC based resources available to all entities that provide emotional and wellness focused support for individuals, units, and departments.

Webinars and Video Based Mental Health/Self Care Resources

Pre-recorded webinars and videos that address coping and self-care, app and web-based mental health resources, and information about regular Mindfulness sessions available via WebEx.

The National Academy of Medicine has created a list of resources on how to support the health and well-being of clinicians during public health emergencies, including the COVID-19 response.Please reach out if you need help. We will get through this difficult time by taking care of each other.