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COVID-19: Vaccine information and additional resources | Medicaid: The program is changing and you must take steps to keep your UNC Health providers

UNC Resources

UNC Resources
UNC based resources that provide emotional and wellness focused support for individuals, units, and departments.

Pastoral Care
A chaplain is available 24/7 for spiritual counsel, emotional support, prayer or nonjudgmental presence.

Beacon Program
A UNC based program that provides help for people experiencing interpersonal abuse and family violence.

Critical Incident Stress Management (CISM) Team

Available to UNC Medical Center (including Hillsborough and Wakebrook), UNC School of Medicine. CISM provides individual and group focused support after traumatic events as well as emotional support for caregiver trauma that occurs outside of adverse patient events. CISM on-call coordinator pager: 216-3636 If no response, page the on-call Chaplain: 123-3288

Employee Assistance Program (EAP)

Available for Caldwell, Chatham, Johnston, Onslow, Pardee, Physicians Network, REX, Rockingham, UNC Medical Center (including Hillsborough and Wakebrook), UNC School of Medicine. This resources includes a limited number of face-to-face visits with a local counselor at no cost. Information about access can be found at here or contact Jennifer Tauber for more information.

Healing Heroes Helpline (H3)

The Healing Heroes Helpline (H3) is a support call-in service available to all statewide One UNC Health professionals. When calling in to (984)-215-5655 a warm, qualified mental health stress provider will use supportive listening to provide a skills-based consultation. Through H3, you will have access to compiled resources, a connection to confidential faculty run support groups, or a direct referral for best fit therapy. A mental health stress provider will call back the same day or at a day and time requested by caller if they cannot pick up immediately. The service is confidential and provides private and no cost access to mental health stress specialists.

Stress First Aid

Drs. Echo Meyer and Mary Beth Prieur from the Department of Psychiatry are leading trainings and supportive meeting in Stress First Aid (SFA). SFA is a model designed by the National Center for PTSD to prevent stress injury in front-facing professionals during high stress and experience of crisis. The strategies from the model are proven helpful when providing support to colleagues and thinking about your own well-being.

Stress First Aid Training is designed to help:
• provide compassionate assistance and increase coping longevity
• prevent the progression of stress reactions
• bridge affected individuals to more formal treatment when that is required

Access the recorded webinar

For more information or to schedule training, contact Leighia Alston.

Occupational Therapy Resources for Disrupted Work

Available to all employees throughout the health care system. Occupational therapists are available to provide support and guidance for departments, units, and employees who are dealing with disrupted work roles and routines during the COVID-19 pandemic. This includes employees who find themselves being asked to take on new responsibilities, work in unfamiliar environments, and adapt to ever-changing roles. To learn more about occupational therapy mental health resources, call 984-974-4344 or email Darren Peters

Wellbeing Coach

Available to all employees throughout the health care system. Certified coaches from Learning and Organizational Development offer coaching to assist individuals in getting to the core of a concern and discover ways to address the concern and adapt. Email times you are available to Rhonda Lowe; a coach will email you within one business day to schedule a 30-minute coaching session via phone or virtual meeting.

Wellness Webinar

Available to all employees throughout the health care system. These 60-minute, group-based sessions are being offered through the Department of Psychiatry via WebEx/Zoom and include an overview of coping skills and strategies, as well as a clinician-led Q&A/discussion. These sessions allow multiple providers and staff to have a more personalized experience as they are navigating stressors in the workplace. If your group/clinic/department is interested, complete this online request form.

Carolina COVID-19 Student Service Corps (CSSC)

Available to UNC SOM employees and UNC Health Care System employees system-wide
The Carolina COVID-19 Student Services Corps (Carolina CSSC) is a student led and faculty supported initiative where UNC-CH students can volunteer their time to serve North Carolina during this critical time. This effort facilitates support of UNC's healthcare community during the COVID-19 pandemic. Initiatives must be focused on supporting health systems, their patients, workforce, and/or communities facing the COVID-19 pandemic. Opportunities must be service based and allow students to adhere to the public health guidelines and/or practice social distancing. You can find out more information and submit projects here.

Taking Care of Our Own

Available to all physicians (faculty and housestaff) within the UNC Health System. Taking Care of Our Own provides education, support, advice, and if appropriate, professional referral for individual mental or physical help. This program offers multiple different forms of mental health treatment that include evidence based therapies for burnout, depression and anxiety, and have developed a comprehensive referral base of providers who have experience caring for physicians. To access Taking Care of Our Own, visit the website to complete an intake form at your convenience.

Outpatient Psychiatry

Outpatient psychiatry virtual visits for support and wellness available for all UNC faculty and staff throughout the health system. The UNC Outpatient Psychiatry clinic is available to schedule virtual sessions for individual support for our colleagues. Faculty and staff can use their insurance for these appointments. This clinic can be reached at (984) 974-5217, Option 2, which is the dedicated line for colleagues. Deidre Bishop is the administrative lead for the clinic, if she is not able to answer leave a message and the best way to reach you and she will be in touch the same or following business day.

Music Therapy

One of the many benefits music therapy provides, is to promote mindful breathing as well as creating a feeling of calm for both mind and body. Use the video and handouts courtesy of rehabilitation therapies music therapist, to help guide you in this practice.

Music Assisted Relaxation PDF